Healthsense Appoints Katie Christopherson Chief Customer Operations Officer
MINNEAPOLIS, Minn. – Healthsense, Inc., the fastest growing provider of remote monitoring technology solutions for the senior care continuum, announced today that Katie Christopherson has joined the company as Chief Customer Operations Officer.
Christopherson brings to Healthsense 25 years’ experience in driving outcomes and process improvements by building high performance teams for various software, technology and healthcare information services companies. She most recently served as Director of Clinical Service Solutions for Philips Healthcare, where she led a team of nearly 100 technical and clinical support professionals and managed healthcare imaging software solution call centers nationwide. Other experience includes senior leadership positions focused on customer service excellence and driving continuous improvement for the State of Georgia’s Governor’s Office of Customer Service and for health IT and software companies including PICIS; NDCHealth’s pharma division; Surgical Information Systems; and McKesson HBOC, Inc.
“This is an exciting time for Healthsense, and I am proud to be a part of such a rapidly growing organization whose mission is to improve the quality of life for our growing senior and chronically ill populations,” said Christopherson. “I look forward to working with a committed and dedicated team to help further improve our service delivery and to build a world-class service organization.”
“We are excited to welcome Katie to the Healthsense leadership team within the newly created role of Chief Customer Operations Officer,” said A.R. Weiler, President and CEO. “Healthsense’s continued growth has created the need for a dedicated operations executive, and Katie’s experience and impressive background with both large and small healthcare organizations will allow us to best serve our customers with professional execution and focus.”
Christopherson holds a Bachelor of Arts in Organizational Communication and Development from the University of Wisconsin-Eau Claire. She is also the winner of the 2013 Philips Pinnacle Gold Award for outstanding achievement, and holds other industry honors recognizing organizational and service delivery improvements.
Healthsense is the fastest growing provider of remote monitoring technology solutions for the senior care continuum. With our full range of health and safety monitoring systems, providers are empowered to proactively deliver the highest quality care possible through critical health information. Caregivers reduce costs, increase independence and enhance senior experiences when armed with the right information at the right time.
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