by Geralyn Magan, LeadingAge
Published on Sept. 16, 2013
A new study from CAST Supporter Healthsense found evidence that using remote monitoring technology can help assisted living communities:
The retrospective study calculated the return on investment (ROI) experienced by 3 Minnesota-based assisted living communities after they implemented the Healthsense eNeighbor remote monitoring solution. Researchers compared these communities with 3 assisted living settings that did not offer the eNeighbor service.
Halleland Habicht Consulting LLC conducted the study for Healthsense. Members of the Healthsense Care Alliance provided in-kind support.
eNeighbor Significantly Reduced Move-Out Rates
Researchers compared the number of resident discharges from buildings with and without remote monitoring. They found that assisted living communities using eNeighbor had 27% fewer move-outs. Specifically, researchers documented move-out rates of:
Increased Service Revenues with eNeighbor
Researchers explored whether eNeighbor services were associated with increased service revenues over and above unit rental costs. They found that service package revenues were substantially higher for residents living in assisted living communities with eNeighbor. The average monthly non-rent service package revenue was:
Rising Staff Productivity
Staff productivity measures were based on the rate at which communities substituted eNeighbor for the staff time needed to perform room checks of residents.
Researchers speculated that an assisted living setting following standards of care would commit 42 hours per day to check the rooms of 42 eligible residents. They also estimated that the eNeighbor system would substitute for 85% of those room checks.
Given these assumption, wrote the researchers, “we can make the case that … approximately 1 full-time equivalent (FTE) staff person per day of a health aide or a nurse was being offset by eNeighbor services.”
Need for More Study
The analysis had a few limitations, including the fact that it was retrospective, say the report’s authors. In addition, the study only assessed ROI from the perspective of assisted living community owners/operators. The authors suggest that they would have observed greater impacts if the analysis had addressed the financial perspectives of residents, families and payers.
Finally, the report’s authors called for more research.
“The next step in further advancing this research is to conduct prospective studies either randomized controlled studies or prospective observational studies that begin with common metrics to be collected in real time across living settings,” they write.
Originally published on Leading Age